Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors submit quotes on the site we collect the data shown in the quote form, and also the visitor’s IP address and browser user agent string to help spam detection.

Email addresses from free email services may also be submitted to a third party to help in fraud prevention and spam.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Any information submitted through a contact form and any other data including your IP address and user-agent of your browser may also be collected. This information is only used for site improvements or to troubleshoot issues with contact forms.


If you request a quote or make a purchase on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Products listed on this site may include embedded content (e.g. videos, images, articles, manuals, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Like millions of other websites around the world, we use Google Analytics. Google Analytics records certain web metrics and allows us to make improvements to our website based on user behavior. Google Analytics data is anonymous which means that there is no personally identifiable information about you in the data that is collected. If you like, you can click here to opt out of Google Analytics. You can also us an ad block plugin like Ublock Origin to block additional tracking scripts on the web.

Who we share your data with

We never share your data with third parties without your consent.

How long we retain your data

If you leave a submit a quote or make a purchase, this data is retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that create an account on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Payment information is always handled by a third party payment processor and is not retained by ECF Automation.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Payment information submitted on this site is encrypted and delivered to the appropriate payment processor and is not stored by

Our contact information

For any questions or concerns contact us using our online form or by snail mail:

ECF Automation
3201 Edwards Mill Rd
Ste 141-599
Raleigh, NC 27612